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Wireless function and customer service is terrible - Bushnell Impulse Trail Camera
by
Harrison,
from UT, United States
Written on August 21, 2019
Harrison's Review of Bushnell Impulse Trail Camera
I purchased 3 of these cameras new from Bushnell. From day 1 I've had continued problems with these cameras. After weeks of trying, I never was able to get 1 of my cameras to connect to the wireless network. I contacted Bushnell and they told me that there was something wrong with the (new) camera and that I needed to ship it back to them for a replacement. I inquired as to who was paying for the shipping and they told me I was to pay for it, and that I'd be lucky if Bushnell paid to ship the replacement back to me. I re-contacted them twice to ask if they'd be willing to pay for the shipping since it was a brand new camera that was broken, and Bushnell just ghosted me at that point.
The other 2 cameras that I have been trying to use have been completely intermittent. If I didn't need the wireless function of the cameras they would be great, but the wireless function is terrible! There are so many settings that have to be "set just right" in order for the wireless to work, and none of that info is in the operator's manual. When I've called to get clarification or instruction on things not in the operators manual, I'm treated very rudely and impatiently. When one of my cameras finally does work in the field, I will suddenly stop working and I have to again make a trip to the mtn, bring my camera home to fix it, then take it back up again and pray that it works that time (which half the time it hasn't). What's frustrating is that I get no help from Bushnell's customer support or any feeling at all the stand behind their products. Also the batteries don't last as advertised. My batteries haven't lasted longer than a week, all 8 AA's.
Would Recommend:
No
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