Dean from United States, NJ Public Profile

On April 17, 2024, I ordered a Comp-Tac CT3 Level 3 Holster (C932GL408RBKN) from your company for an upcoming security position I had accepted. After 2 weeks of use, I was walking on my post last night (5/6) and the holster felt loose. After examining the holster, I found that one of the back screws had fallen out and the other two screws were very loose, almost causing the holster to separate from the belt. Fortunately, I was able to "doctor" the holster in such a way as to complete my shift without further incident.

     Needless to say, I am VERY disappointed that I have spent $135 on a holster that has only lasted me two weeks. I am assuming this will be an ongoing issue in the future. Now that the holster is missing at least one screw, I'm very uneasy about whether this issue will occur again. My company is getting ready to hire a number of new armed officers and my purchase of this holster was on the recommendation of another officer. But if this is the quality that your company produces, I'll be certain to direct officers toward another vendor.

     I certainly hope this issue can be resolved in an amicable manner. Thank you for your time.