Eddie from United States, MT Public Profile

I’ve used this brake before, with excellent results. They’re super lightweight, well-made and very effective at reducing recoil. First hiccup with an order from Optics Planet after buying from them for years, but they made it right. I received the wrong brake so first CSR who took my call frustrated me in telling me there would have to be an investigation (even after I emailed a photo) before they could help, even after I offered to pay for the correct one and wait for a return credit, as hunting season is about to begin in Montana. I was promised a return call, waited a few days, then called again, this time a different, and apparently more experienced CSR answered. I was able to not only order the correct brake, but they agreed to waive 2-day shipping costs due to their error. I have the correct brake, will sight-in my rifle this weekend and be ready for the season opening. Great job of making things right, Optics Planet!