Free Shipping & Free Returns*

FREE SHIPPING on Over 250,000 Products

Shop now and get Free Value Shipping on most orders over $49 to the contiguous 48 states, DC, and to all U.S. Military APO/FPO/DPO addresses.

Enjoy our FREE RETURNS

We want to ensure that making a return is as easy and hassle-free as possible! If for any reason you are not satisfied with your purchase, simply return the item within 30 days of receipt, and we'll cover the cost of return shipping. Learn more about our Return Policy.

Shopping Cart

Reviews by Hawkapocalypse

Show
Sort by
Filter by

Otto Customer Service is great this product is not

Written on Jan 07, 2026

I purchased this item for my "get home bag" so I'd have a tactical advantage with enhanced hearing and noise protection for loud noises. The first set I received I used once, enjoyed then just stored in a back pack in my vehicle. I'd take them out every 3 months and charge them, then back in the back pack. On my second use one of the earbuds would register fully charged then after a few minutes of turning on would give the low battery signal and shut off.

The product was under warranty and the team at Otto was great. The return was easy and they provided me with a new set.

The new set, again, charged up and put in the back pack. Never used. I hadn't charged them in about 9 months. I plugged them in and again, one of the ear buds wont charge. Also, the charging case now wont hold a charge. I reached out to customer service again and this set is out of warranty. My only option is to buy another earbud for $200. Considering there are other brands that I can buy for about $200 I'll pass, especially since the case won't hold a charge now.

When they worked (a handful of times) they were great. Absolutely wouldn't buy again for the money. For that price there seem to be competitors that offer much higher quality and reliability.
1 of 1 found the following review helpful.
There are no reviews that match your criteria. Would you like to reset filters?