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Reviews by Jay2222

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Poor quality hardware and no customer support from Midwest industries

Written on Jan 19, 2023

The rail itself seems decent. it's the screws that are problematic. The instructions say to torque the screws to 20in-lbs but the screws stripped at 15 in-lbs. I know that there are other comments that say the same thing so this seems pretty common. Worse part is that I tried contacting Midwest industries customer service multiple times to get new screws and no response at all. They usually make good stuff but now I have second thoughts about buying their products in the future when many other companies are very willing to make things right with their customers.
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