Mac Workz from United States, MI Public Profile

I like dealing with this company. So why only 4 stars? I am adamant about not claiming stuff as "shipped" until it is actually out of the facility. Creating a label and calling it "shipped" in not accurate.

To the company I say this, you create a sense of needless distrust. I am not alone on making that assumption and coming to that conclusion.
The other thing I want to see is any additional discount you offer automatically placed against future orders. When you offer then take away those incentives you push your business out the door and into someone else's lap. If you want more repeat business doing that will help you retain it. I now have 5 of these clips. How many did I purchase from you?

I am writing this to help you improve your ability to compete! I would have purchased all of my xtra clips from you if you had listened to my suggestions. I do want you to know I have sent customers to you. Hopefully this will be of value to you!

Great service on this order! I raised some uncomfortable questions and they still exceeded my expectations. Their printed 'shipping & tracking' language needs to improve and become more specific and less nebulous.