popeye29072 from United States, SC Public Profile

When I ordered this CMORE the WEB-PAGE gave the impression that all models list were aluminum body units not plastic models. When it arrived I installed it on a 10/22 rifle and compared it to the aluminum unit I had install on a MK IV 22/45 Lite pistol. I noticed that the battery cover was held on with countersunk screws and not thumbscrews. I went to the CMORE site and decoded the model number and at that point realized I had been mislead by the web-page. I contact OPTICS PLANET and explained what had had happen. They told me I could not return it as it had been mount to the rifle. This started a week long discussion between me and them. I finally got a gentleman named ALLEN to call me and he looked at the website and agreed that it was misleading and arranged for me to return the plastic unit and sent me the aluminum unit I wanted all the time. The CMORE sight are great for fast target acquisition and quality made in america product. I have them on my steel challenge pistol and rifle for this reason. i am very happy with them and recommend highly. If not for the issue of dealing with the misleading web-page and the hassle of trying to get the correct unit with OPTICS PLANET customer service I would have been a very happy return customer. I am thankful for the help of ALLEN who was more than helpful in this matter. Without his intervention I would have had to eat a very expensive red dot site.