Texan from United States, TX Public Profile

I own five (5) Crimson Trace products. About a month ago, the Green Lasergrip for my Government 1911 quit working. I sent the Lasergrip directly to Crimson Trace for repair or replacement. I was excited when I opened the box, but my jaw dropped when I found they had sent me a RED laser instead of a Green one. I immediately e-mailed Crimson Trace and they responded by telling me that their technician had recorded the laser serial number and it corresponded to a RED one and they would not be sending me a replacement GREEN one. I learned two vital lessons during my experience with Crimson Trace. One, take a photo of the grip you are sending them; and two, NEVER do business with these people! I was so mad because they took the attitude that I was attempting to steal from them when THEY stole a GREEN laser from me! Honestly, all of us shooters know EXACTLY what we have on our firearms, down to the minute scratches, and they think I mistakenly sent them a RED laser instead of a GREEN one? LOL!

I will NEVER do business with Crimson Trace again, and I urge you to do the same!

I had this laser grip on my Kimber 1911 5-inch. After a year in the lockbox under my bed, I went to shoot it at the range (I have various handguns and take them all for a spin. Most of them have Crimson Trace grips. The grips on my Sig Sauer P232 failed after two years and my full size Kimber has failed in about the same time period. I made certain the batteries were new and fresh but to no avail.

I think the quality of Crimson Trace has significantly decreased over the last 3 to 5 years. Although I have purchased 5 of their products, I believe prices (and technology) are going to result in me looking elsewhere for my laser products.