Reviews & Ratings for Camp Chef XXL Wi-Fi Vertical Smokers — 1 review — Page 1

I bought this smoker took it home and put together. It is made very cheap and thin. After I put it together I read the instructions and it tells you to smoke the oils off of it. So I set the temperature and did this within 10 minutes it turned itself off. The smoker would not let me turn it back on. I unplugged the machine and re-plugged in nothing. I then called the company to troubleshoot a brand new machine that was only a few hours old. The company did try a few things and nothing worked. Then the company finally told me that they think the main board went on the machine. They offered for me to get a new one, which they would mail to me. Who knows how long this would take. So I would have a brand new smoker that I can not use until I get the new part. Once I got the new part I would have to put the part in myself. I decided against this and took the smoker back. I don’t think I should have to put a part in a brand new smoker. This was a LEMON. I would not recommend this smoker at all. Also if you buy anything from the company’s website and want to return it, YOU pay shipping back to the company, which I don’t think is correct.