Good product and excellent customer service. - Celestron Photographic/Video Tripod 93606

I bought this tripod with the Ultima 80 spotting scope as a package deal. It isn't professional grade, but it is strong, lightweight and easily adjustable. I used it twice before noticing a problem. One of the legs had a locking clip that wasn't tight enough, so that leg slowly retracted while supporting the scope. Not good. I called Celestron and prepared myself to argue my case. To my surprise, the customer service rep took my info and offered to send me a NEW tripod free of charge. They didn't even ask me to send in the old one! I'm so impressed with this company that from here on out I'll be buying all my optics gear from them.