Katana with ray skin handle - Cold Steel Katana w/ Ray Skin Handle

received with defect, blade collar was loose, returned for exchange, received replacement with the same defect, return for refund requires to pay shipping cost, ridiculous, they sell defective products and want me to pay for return shipping, will not buy again. Sword is heavy, blade seems ok but having problems with defects make me doubt the quality in general. Do not recommend.