Good product - Crimson Trace 1911 Master Series Full-Size Laser Grip

I own a variety of CTC red and green weapon lasers installed on Glock, Sig, Kimber, Taurus and Ruger handguns. Recently, my Master Series LG-901 (red) also had the rubber protecting the activation pad disintegrate. This particular grip was manufactured 1/2013 and probably purchased that same year. This is my primary EDC and I am sure the rubber protective pad withstood considerable contact. Early March I emailed CTC Customer Support to inquire if the grip could be repaired and that I did not expect it to be warrantied. March 10, received a reply to send requested information regarding the item. I emailed my reply Sunday, March 28 and received their reply today (Monday). As I expected, they said it was out of the 3 yr Warranty and they did not offer repair but would sell me a replacement at a 50% discount and to call them if interested. I called and spoke with a very helpful gentleman and did order a new Master Series LG-901G at the 50% off rate. I initially figured if they could repair the unit for half the cost of a new one, I could live with that. As it is, I am upgrading to a new green laser and still getting a fair price. Their products may be pricier than others but I have no qualms regarding their quality and I am extremely happy with the service I received from their CS Department today. I am a 67 yr old retired firefighter and not independently wealthy but I rely on trusted brands of defensive weapons and accessory companies like Crimson Trace and Surefire.