Reviews & Ratings for Cuddeback Cuddelink Black Flash X4 Camera — 2 reviews — Page 1

love them... their youtube videos are spot on showing you how to program the cameras. to keep track of cameras i wrote numbers so i remembered which one so if you need to reprogram you know which number to put in. solar panels are spot on!

Worst customer service ever! I bought a 3 camera set, an extra camera and 4 solar panels. The solar panel description on the dealer web site says compatible with J cameras. When the solar panel arrived, it's documentation states that it is compatible with J cameras. The truth is that it is only compatible with the J camera if you have the older version with the AA battery pack. Upon calling the manufacturer the first time, I was told the solar panel had a battery inside it and it needed replaced or was not getting enough sun. I was told to make sure I had fresh fully charged batteries in the camera and they had to be alkaline, they said the solar panel would run the camera and if the batteries went dead in the panel, the batteries in the camera would act as a backup. I followed their instructions and I opened i the solar panel and no battery! So I figured she was confused, so I put new batteries in the camera (rechargeable) and plugged in the solar panel. Well the camera will run a long time on 4 D batteries, so it took months to know if it was working. The camera sent me reports daily saying the batteries were OK. Then the batteries died. I then knew the solar panel was not doing anything.
The second time I called I was told that the solar panel was not compatible with J cameras, so I hung up and went out on the internet and found 5 dealer web sites that say it is compatible. So, I called back and then was told it was compatible but only if I buy another batt...
Read More...