Thumb break doesn't snap - DeSantis Thumb Break Scabbard Belt Holsters - SIG Sauer

I have 3 of these holsters now. One for a Sig SP2022, Ruger SP101 and now for a Sig P224. The first 2 fit and work well. Nicely made and functional. High quality stitching. The new one I just received for the P224 doesn't work. The strap over the hammer is either too short or the snap was installed in the wrong location at the factory. It is about 3/8" from snapping. It says in the directions that came with the holster that it may need to stretch some for a good fit. This isn't even close. I would have to grind off the hammer spur to get it snapped. I even removed the tension screw and rubber grommet, but that made no difference. I'm waiting for a response back from DeSantis on how to proceed. Clearly, they don't test fit these holsters before they ship from the factory.