Won't open or lock closed - GunVault Bio Multi-Vault Biometric Pistol Safe

safe has a great concept. If it worked. If someone broke in my house they'd hear a loud beep beep followed by the safe taking 5 seconds to not read my finger print followed by beep beep from me keep pressing it hoping it'll open.
Pros: it's small and steardy has a built in light. Customer servise was easy to deal with to replace it. They say it might be defective.
Cons: customer service said it will take 5 week for the replacement, now I have money and guns in a safe that won't stay shut.has a flimsy shelf.the safe never reads my finger print eventhough I put my finger every which way I could. After I get it open with the key it won't lock up. A simple tap on the side and it's open. Also it's so loud, no way to turn the finger print noise off.

This review was written in the old system and had content requirements that are different than reviews written today.