Great deal, almost perfect product, customer service made it perfect with one 10 minute phone call. - Gunvault Inc TacVault Weapon Locker

I just received my safe that I bought at a very discounted cost, with no shipping fees. The reviews all said problems were with the sipping and electronics, so beware. I figured that if this thing worked it would be perfect for my needs, so I gambled the $210 (that included free shipping, it also got to my front door, from the curb, up a flight a stairs, within a week). The keypad had been damaged during shipping but still worked. The metal box and door was better than any <$800 safe I ever owned, and I only wanted it to hold one semi-auto shotgun, with a light and a side saddle, and physically its great, even the paint job was good. Even though it still operated, I didn't feel like betting my life on it, so I figured no big loss. But I called customer service, the link provided http://www.gunvault.com/contact/ ,anyway and the guy who answered the phone (David) spoke perfect English, made sure of the model and told me that he was sending an entire new keypad assembly, bezel and all. It would be at my place within a week at no cost to me. And even though the model was discontinued, the company offered lifetime service and guarantee. Guys (and gals) if you are just looking for a place to keep a hot long gun for home defense and want to keep out smash and grab crackhead thieves (it would take more than just a pry bar and hammer to get into this thing) and curious children, this is a sore d*ck deal, you just cant beat it. This is great for a loaded AK, AR or shotgun with an optic on it, with a shelf that provides easy access to another mag or two. Cannon bought out Gun Vault, but quality, low cost products, backed up by customer service is still there, this isn't an empty corporate shell. I ultimately, always judge a company on two thing, reliability, but ultimately on how they fix mistakes. If I don't come back and edit this, you can assume that I am totally satisfied and will be recommending Cannon to all my firearms friends.