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Makes sense that they discontinued, but no support! - Gunvault Inc TacVault Weapon Locker
by
JD,
from VA, United States
Written on December 9, 2019
JD's Review of Gunvault Inc TacVault Weapon Locker
Purchased this safe in 2015. Safe has had numerous problems, but I was always able to "just make it work". I have found that I had to replace the batteries monthly, and the last time I went to the safe it would not open. I replaced the batteries again...lock beeps when I hit the buttons...but will not open. I was able to finally open the safe, and then I called Gun Vault Customer Service. The technician said that there are no replacement parts for the safe! I ask if there is another lock I can switch it out for...no. My next comment was "so I literally have a big, expensive paperweight", to which he responds "Yes". Are you kidding me? Please tell me someone knows of a replacement locking mechanism...the answer can't seriously be "throw the safe away"?
Would Recommend:
No
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