Too hard to program, unintuitive instruction manual - GunVault Microvault Portable Biometric Pistol Safe

Bought this for my wife to store her (toy). After trying multiple times to program according to manual I had to call company to explain how to do it. After some time on the phone the girl was able to talk me through programing. Should not have been that difficult to do. I should have bought her one of the other models like the one I have from them that just uses combo buttons. They work great and are just as fast if not quicker to open. Have to admit the customer service was very helpful.