Very well built - missing piece - OPMOD HellRazr YAMA Charcoal Grill, 27x18x15in

First off, I say this is an amazingly built grill, for charcoal, and for "portable" use (by car, you wouldn't hike this thing). Unfortunately my shipment was beaten up fairly bad, the exposed lugs, hinges on mine were bent from being dropped or hit I guess. Otherwise the side plate with the loop visible on the right side was missing. I hope to find a replacement part. I don't like to leave a lackluster review, but the shipping and handling needs work.