Customer service is super - Minox ZX5i 5-25 X 56mm Rifle Scope

I posted prior to this about how great the optics are,compared to equally priced and some scopes 3xs more ,but I mounted my scopes 1st om a 300 unbraked weatherby and it was fi e I was getting 1"×groups at 20p yards but then my Weatberby gave out so I mounted on .y 300 ultramagnum and it did t hom Up all adjustments were off and and the side parallax was useless so I messaged Saurer usa who now handles mi oz and they said no problem, but the scope wod be sent to Germany for repairs leaving me with out an upcoming hunt ,which warra ty here in ISA sent me a loaner to help through this season untill mu scope was repaired no questions asked.Thank you for the great customer service