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Most Helpful Positive Review
Gift certificate
What's to say who doesn't like 50 free bucks. Came in handy when purchasing the eyepiece set. It was like getting 50 additional dollars off the ORGINAL purchase. Haven't seen any of the other companies doing this that's why I keep Coming back.
Most Helpful Negative Review
Lost order
My order has been lost since 7/30, I had to reach out to them 5 times before I got a response. Was told to wait 15 business days. Well that can and I have reached out 5 times with no response as of yet. I get Covid has people backed up but this is not backed up this is flat out not taking care of th...
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Professional Service
Very pleased with their service. Delivery was prompt. I will continue business with them. Thank you
Would recommend: Yes
Thor 4 2-8x
Great product for the price. Great customer service. I had a issue, and Kelly Prince at ATN was very helpful.
Would recommend: Yes
Lamar was great in making sure my order got shipped out in a timely manner
I had not ordered from opticsplanet in probably 10 years and had recently read some not so great reviews, but went ahead and ordered a high dollar scope anyway because it was on sale. I was a little concerned after reading the negative reviews that are out there so I called customer service several times to try and stay on top of my order. Lamar, my salesperson, assured me that he would stay on top of it and let me know as soon as it shipped. It shipped on the third day after ordering and I received it 4 days later via UPS. I will definitely continue doing business with opticsplanet despite the negative feedback that's out there.
Would recommend: Yes
You will never get your order
They are the absolute worst will tell you it will be shipped in a month and then when the date comes push it back a few more weeks. My order was place over 2 months ago
Would recommend: No
9 of 9 found the following review helpful.
Armor plates
This company is trash thier wording is "Plates" waited 12 weeks for what I thought was a set of 3a plates 3 months later I get one plate that looks like it was spray painted. Very deceptive very slow. Poor quality
Pros:
- None
- none - does not nor will ever work
Cons:
- all
- all around Bad
Would recommend: No
4 of 4 found the following review helpful.
50$ gift card
Easy experience, kind of slow to receive giftcard. Ordered Fri still waiting Sunday morning
Would recommend: Yes
Great website for anything gun related
Have purchased several items from optics planet from lower kits, upper parts, optics, triggers and many other accessories. They get items shipped super fast and very responsive with any questions or issues. Very competitive prices and always seem to have good deals going on. Recommend this site to literally anyone I can who is looking for parts for their build. 10/10
Pros:
- reliable
- fast
Cons:
- None
Would recommend: Yes
Service is slipping
I recently ordered a trigger that was lost in . Transit. Considering other options
Pros:
- Like all the others
Cons:
- Reliability is questionable
Best Used for:
- Act with caution
Would recommend: No
3 of 3 found the following review helpful.
Great Experience!
I am a new customer & never shopped here before. I took a chance on Optics Planet & they did not disappoint! Great purchase experience, great price, good shipping & worked out perfectly. I will shop here many times.
Pros:
- Price, shipping, fast, worked out perfectly.
Cons:
- None.
Best Used for:
- Great shopping experience.
Would recommend: Yes
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