Works well, unsure of durability - Predator Tactics DeadEye Rifle Tripod System

I have been ordering from Optics Planet for years. Prices are always great, items are received quickly, and orders are accurate. I took the DeadEye out a few days after I received it. The tripod worked well, and the locking system makes scanning with a rifle very easy. Tripod is easy to use and adjust, but it came out of the box with a bent adjustment screw. I'm hoping this is just a fluke for quality control. I will be reaching out to Optics Planet for a replacement screw, and based on past experience I'm sure they will take care of it.