Does not operate and zero product support - Sighting System Instruments Sight Right Bullet Laser Bore Sighter 9mm

I received the product. Immediately put the included batteries in and attempted to use. Product worked fine for the first attempt at zeroing. My newly installed sights were a little off so I removed my slide, adjusted sights. Placed the laser back into the gun and it no longer worked. The laser was far too dim to see and when turned off it would turn bright for a moment and then go dim again. Called optics planet for a return and was immediately told to contact the manufacturer, zero help. I am currently at 42 minutes on hold with the manufacturer. Going to attempt second contact with optics planet regarding return.