Update#3 …catastrophic failure!!! - SilencerCo Gas Defeating AR-15 Charging Handle

The latest correspondence with Silencerco… (Realize, this all started on Nov 23rd. I’m writing you this on January 26th….still waiting)

Me: Dec 1st
Any update?

Silencerco: Dec 5th
Hello,

We just found out today your package was in an accident and is not recoverable. We will still be replacing your charging handle for you as soon as we have the materials to build one.
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We apologize for the inconvenience.

Me: Dec11th
Materials to make another one??? Don’t you have replacement parts in stock? This handle is for my suppressed home defense AR9. I’ve be waiting close to a month to get a replacement. I have a non functional weapon without a charging handle. I don’t think I should be put in a position to buy something else. Please update me as to the status of my replacement.

Silencerco: Dec 12th (Ha! By the way, this excuse they gave me is hilarious and maddening)…

Hello,

Sadly, we cannot repair something we do not have. Fedex ran over your replacement with a truck and completely destroyed it. We will get you a replacement as soon as we have the material to build you one.

We apologize for the inconvenience.

Me: Dec 29th
Just wanted to see if you had an updated ETA on my charging handle.

Silencerco: Jan 1st

Hello,

All charging handles are scheduled to be replaced by the end of February. We ran into a material shortage, so charging handle replacements were delayed. We will replace your charging handles as soon as we can make more.

We apologize for the inconvenience.

Hahahhahahhahahaha! You can’t make this stuff up! They are absolutely and undeniably taking zero responsibility for sending out a completely worthless and potentially life threatening product on to the market. You’ve been warned….three times.