Rightside of optic blurred - Trijicon ACOG TA02 4x32mm Rifle Scope, 32mm Tube

I recieved the Reticle: Horseshoe/Dot .223 / 5.56x45mm Illumination Color: Red
Code: TJ-RS-TA02RS-100394
MPN: 100394
UPC: 719307308220
When i got the optic the right side of the reticle was blurred, you cant see anything out of that side. I reached out to trijicon and they said the following: “ It is normal for the reticle in the right side of the optic to be slightly out of focus. The reticle pattern in the ACOG is formed by removing highly reflective metal from a prism mirror. This mirror is at about a 45-degree angle inside the gun sight. This means that the left side of the reticle is closer to the eye than the center of the reticle and the right side of the reticle is further from the eye. The result- the right side of the reticle is focused beyond infinity which can cause distortion on the right side of the reticle. The perceived distortion will be more or less depending on an individual's eyesight. The left side of the reticle is unaffected because the human eye has no difficulty focusing on a closer object. This in no way detracts from the performance of the scope. The image of the target area is not affected. Only the right hand side horizontal reticle line is blurry. This construction is required to achieve a parallax free vertical center of the scope, which allows the built in ranging on the reticle pattern.”

I know nothing about making optics, however i do not understand why one would place a reticle in a spot where it seems to be unusable(right side). The left side and middle of the optic were clear but the further you look in the glass to the right the more blurred it gets. Take what you will from this review. I do not mean to discount the amazing products trijicon has, but this one missed the mark. I wish i could post a picture of this specific reticle. This will be getting returned