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Poor quality control - Wilcox G24 Mount w/ Low Profile Breakaway Base
by
Corey Willett,
Verified Owner
from MD, United States
Written on December 16, 2024
Corey Willett's Review of Wilcox G24 Mount w/ Low Profile Breakaway Base
The vertical adjustment would not hold itself tight. My BNVG's would slide down with every step until bottomed out in the mount. Called Wilcox directly and they were not surprised about this defect. Then they had the balls to tell me I had to pay to have it shipped to them so they could try and fix it or replace it. I then contacted Optics Planet, who sent me a free return label and free replacement of the defective mount. Its disheartening when you spend thousands of dollars to finally have night vision to have to send the mount back of all things and have a 5 thousand dollar paper weight unit the new mount shows up (hopefully clear of defects). I would like to say thank to Optics Planet for making it right.
Pros:
Optics Planet took care of defective mount
Cons:
poor quality control
Wilcox customer servise isnt the best
Would Recommend:
No
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