$500 for a defective mount - Wilcox G24 Mount w/ Low Profile Breakaway Base

The up down adjustment will not stay in a desired position when locked. My BNVG's will just slide down with each step until bottomed out in the mount. There was obviously no quality control. You can push the slide up and down with one finger when its "locked". I first called Wilcox and they did not seem surprised at all on the phone about this problem. Then told me I would have to pay to have it shipped to them to repair or replace it. I then called Optics Planet and they sent me a free return label for a replacement no questions asked. I thought Wilcox would have better QC and take better care of there customers for the amount of money they charge but I appreciate Optics Plant for making it right.