Hazardous ammo, poor customer service - Barnes VOR-TX 9mm Luger 115 grain XPB Brass Casing Centerfire Pistol Ammunition

POTENTIALLY HAZARDOUS. If reading in late 2025, check boxes of rounds for proper seating. I received one box of Barnes VOR-TX to try out. I just checked a couple of rounds out, loaded it in my edc pistol and carried for a couple of days with one in the chamber. On the third day, when I cleared the chamber and went to place the round back in the magazine, I noticed that the bullet had become loose in the case, enough that I could spin the bullet 360 degrees as it barely clung to the casing. I emptied my magazine and found that 6 of the 20 rounds I received were not seated properly.The customer service from Barnes SUCKED. They were very interested in getting the defective rounds back for testing, but made me do all of the footwork sending it out to them only to go silent and cease communication once I sent the defective ammo to them. They required videos, photos, and finally the physical evidence from me before they would even consider replacing the defective ammo, making clear that despite the video evidence, they would not make the situation right until they got their hands on the defective ammo for testing. Maybe that’s common practice today, but in this customer’s opinion it was terrible form. They make it clear that the customer’s experience and ability to defend themselves is their last priority. It has been a month since I made them aware of the issue and over a week since they received the ammo from me. I’ve still got no Barnes bullets for my pistol. I followed up to see if I’d be compensated and have received no reply. After this debacle, I won’t purchase from them again given any choice. Optics Planet came in and made things right by issuing a refund and eating the cost of Barnes crappy and dangerous product.