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Reviews by Frank

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Product good, customer Service not so good

Written on Feb 25, 2024

Firstly, I was always taught, if you can't say something good about someone, say nothing. So, Opticplanet implored me to write a review. There was no problem with the product. As always, Opticplanet carries great products. But, I have found customer service falling apart with all businesses. You can get a sale person in two rings, but customer service puts you on hold for 15 minutes and hangs up. You rarely get a call back, more likely never. I placed an order, and tried to cancel it. The order was still in processing and gave me no option online to cancel, so what do you do, call customer service, which is a waste of time. Sorry, but you insisted on a review to receive discounts.Products are great, customer service lacks, and needs a lot of attention. But, all businesses customer service is suffering.

Barska Folding Vertical Foreend Grip

Written on Dec 25, 2015

Besides the fact that I would rather it be made of metal, it worked well for me.

It is light, foldable, and fit tightly on the rail.

If functionality is what you are looking for, why pay three times the cost for something that doesn't fold, and adds weight to the weapon.

Trijicon HD Night Sights

Written on Sep 15, 2015

I like the sights, but could see so improvement in the rear sight.
I really didn't care for the rear sight dot size.
The rear dots could have been a little larger, even though the objective is to focus on the front sight, the rear sights are hardly noticeable.
As for the color of the front sight, I guess that it's a matter of preference.
After I installed the sights, the yellow didn't show up as well as I thought that they would.
You may prefer the orange to the yellow.
I haven't had much time to practice with the sights lately, so I can't say much more about the performance.
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