Loved it, put all plates in it & now, shoulder strap ripped - Guard Dog Body Armor Sheppard Plate Carrier

I purchased this rig about 2 years ago. Wore it at the gun range several times just to get the feel of it and prepare for battle against the NWO. Just bought 10x12 LV4 guard dog opmod plates and a pair of caliber armor 6x8 side plates. Put all 4 plates into the rig yesterday. Within 3 hours of installing plates, the left side shoulder strap tore off from the back plackard and is totally severed. Can't be re-stitched because the same thing will happen. Just a bad poor design. I'd say the total weight of the plates is about 22-23lbs. Carrier should be able to handle that but it certainly couldn't. I'm going to contact Guard Dog and see if they'll replace it. Not holding my breath