Will not honor warranty - Kahles 10x42 Binoculars

Swarovski owns Kahles. Long story short, the focal adjustment was off. I sent them in to Swarovski. Tried to charge me $240. Said they had been dropped. They had not. Disappointing. Warranty not worth the paper it's on. I paid alot of money for these with the expectation there would be no hassle if they needed repair. After further investigation and other posts, looks like Kahles uses the,"they have been dropped" quite often to avoid warranty repairs.