Is what it is - Konus 3-POD 9 Photographic Tripod

This is a nice, inexpensive tripod for camers & possibly light duty spotting scopes. It has plastic knobs & comes with zero directions. I had to figure out how the mounting plate detaches in order to mount my new Konus spotting scope on it. One of the knobs tightens two different tilt angles. I've never received something like this that doesn't have any directions. The search feature at Optics Planet wouldn't pull up anything meaningful, only spotting scope that come with tripods... but the live chat guy sent me links to a few different tripods offered by Optics Planet so I figured I was off to the races. I selected one of the tripods that the chat guy recommended I look at, which was also made by Konus. Come to find out the plastic knobs don't tighten enough to keep the scope from sliding /tilting down in the front so it's pretty much useless even though it's made by Konus also.
So, I called Optics Planet & talked to a live person... who asked me what I was thinking, buying a 24.00 tripod for a 200.00 spotting scope. (??) I told him the Chat guy gave me a few links to tripods made by Konus & so I figured Konus scope, Konus tripod, Chat guy sent me the link... so I picked & bought one! He said I should know better than to buy a cheap tripod for such a big spotting scope to which I replied I had no idea the scope would be too heavy for the tripods the chat guy referred me to & this being my first spotting scope & first tripod, how was I supposed to know? Maybe he talks to customers who don't know what they're doing day in & day out & couldn't help sounding demeaning towards me, but really? Not cool. I will give the tripod to my wife & buy a more expensive tripod for my scope but instead of assuming optic planet will have the best or similar price, I think I will check prices elsewhere also, just because. Had the customer service rep not talked to me like I was a dummy, I would have blindly bought the next tripod from Optic Planet without even thinking about it. I'm iin sales/marketing & I would never ever infer to a customer they weren't smart for making a purchase that wasn't suitable for their other purchase.