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Good optics - abysmal warranty service
Bought a pair of Pentax DCF 10x43 SP binos back in 2007. They came with a "Worry Free" 25 year warranty that supposedly covered manufacturer's defects without a proof of purchase. I loved them! This year, the diopter adjustment ring failed so I sent them to the authorized repair company (Precision Camera) who proceeded to inform me that warranty repair would not be done without a receipt for the purchase or the original warranty card. After 16 years and two divorces, these documents have been misplaced. I had registered these with Pentax using the proper form when they were purchased. That doesn't seem to matter. They are presumed to be out of warranty. I asked what it would cost to have them repaired anyway and was informed that Pentax would not authorize the repair because they are out of warranty! Even at my cost! Buyer beware!
Pros:
- GREAT GLASS , GREAT PRICE
Cons:
- Warranty not honored
Would recommend: No
2 of 3 found the following review helpful.
Excellent +
Other reviewers call it medium tier quality wise, but they are lowballing this great binocular. Super bright view, easy to focus, edge sharpness the best, and very close focus. Eye relief is great and useable easily with glasses. Everything about it hitsthe sweet spot: perfect size and weight, perfect tension on focus knob and hinge; love the finish and the little thumbrests and the diopter lock ring. Eye shades the best. You'll love this glass!
Pros:
- listed above
- Listed in review
Cons:
- A little wait involved, but worth it.
Would recommend: Yes
5 of 5 found the following review helpful.
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