by
                    
Reloads,
                                    from TX, United States
                            Written on November 18, 2024
            
 
            
    
        1st.. not sure what was up with CS in 2021, maybe Covid stuff? But my experience was great.. circa 2022/2023 had mine replaced due to washing machine exposure. That's a 5 in my book. 2nd Clean the contacts on your buds, and the box. Fully charge them.. in the box.. plugged in. Make sure each bud has a red indicator light! Make sure that your foam tips are not keeping the buds from making contact.. I've been using mine for a couple years. Zero problems, but.. I've helped a few folks follow directions, and theirs worked just fine.    
        
            
                                                
                        Pros:
                                                    
                                                                    - Can hear everyone around me
 
                                                                            
                        Cons:
                                                    
                                                                    - Alc pads destroy foam tips
 
                                                                            
                                     
        
                    Would recommend:  Yes 
                
            2 of 2 found the following review helpful.
        
                    
                
                    
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        by
                                Havfun,
                                    from NY, United States
                            Written on December 9, 2023
            
         
            
    
        Disappointed they did not work. I made sure they were charged up but still did not work .    
        
            
                                                                                                                                
        
                    Would recommend:  No 
                
            1 of 2 found the following review helpful.
        
                    
                
                    
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        The product would not turn on, even after multiple trouble shooting forums and ect, i still had to send back. The only thing good is the fit is fantastic, but the technology is no good. I guess all the reviews of that happening were true.    
        
            
                                                                                                                                
        
                    Would recommend:  No 
                
            1 of 1 found the following review helpful.
        
                    
                
                    
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        by
                                Marty,
                                    from TX, United States
                            Written on December 5, 2021
            
         
            
    
        I should have read the reviews before I purchased. I wanted them to work. They are comfortable but only the right ear would work and it would only hold a charge for about 1 hour. I couldn't consistently get them to turn on let alone volume control. The package came without any directions. I had to call customer service to get the pdf.
Its too bad, I really wish they would work.    
        
            
        
                    Would recommend:  No 
                
            4 of 4 found the following review helpful.
        
                    
                
                    
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        by
                                DC,
                                    from TX, United States
                            Written on October 18, 2021
            
         
            
    
        This is a poor quality product. The right ear bud won't take a charge out of the box so it does not work. The left bud works fine. Try to get warranty service for replacement but a big hassle from bad customer service.    
        
            
                                                                                                                                
        
                    Would recommend:  No 
                
            7 of 8 found the following review helpful.
        
                    
                
                    
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        by
                    
rbgly,
                                    from UT, United States
                            Written on May 4, 2021
            
 
            
    
        I like the way they work.  After a little over a year, the right ear piece will not turn on.  Only 1 year warranty.  Customer "NO" service offered a10% off full retail as the only option.  Seriously???? OP'S list prices is less than that.  Very expensive device to only last a couple of times. Find a better option.    
        
            
                                                
                                                                            
                        Cons:
                                                    
                                                                    - Poor quality.  No Customer service option.
 
                                                                             
        
                    Would recommend:  No 
                
            5 of 5 found the following review helpful.
        
                    
                
                    
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