Reviews & Ratings for Cuddeback CuddeLink 2+1 Cell Starter Kit - Verizon Trail Camera — 4 reviews — Page 1

Worked great. Setup at home, deployed in field. Getting great pictures. Only downside is not setup for daytime only pictures. Like the remote app option and being able to delete pictures remotely. Very cost effective for 3 Cameras

Worst customer service ever! I bought a 3 camera set, an extra camera and 4 solar panels. The solar panel description on the dealer web site says compatible with J cameras. When the solar panel arrived, it's documentation states that it is compatible with J cameras. The truth is that it is only compatible with the J camera if you have the older version with the AA battery pack. Upon calling the manufacturer the first time, I was told the solar panel had a battery inside it and it needed replaced or was not getting enough sun. I was told to make sure I had fresh fully charged batteries in the camera and they had to be alkaline, they said the solar panel would run the camera and if the batteries went dead in the panel, the batteries in the camera would act as a backup. I followed their instructions and I opened i the solar panel and no battery! So I figured she was confused, so I put new batteries in the camera (rechargeable) and plugged in the solar panel. Well the camera will run a long time on 4 D batteries, so it took months to know if it was working. The camera sent me reports daily saying the batteries were OK. Then the batteries died. I then knew the solar panel was not doing anything.
The second time I called I was told that the solar panel was not compatible with J cameras, so I hung up and went out on the internet and found 5 dealer web sites that say it is compatible. So, I called back and then was told it was compatible but only if I buy another batt...
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The network features of this camera are but not great. Only thumbnails are sent to the home camera, and that’s also what is sent over the cell network. My biggest gripe is that the cameras aren’t very good, they miss shots, no way of knowing how many. I’ve had them out about 6 weeks now. I went from having dozens of hits a week on my old cameras (moultrie A20) in the same spots to having 2 hits in 6 weeks. I have checked the cameras twice in that time and both times found tracks that indicate that deer walked directly in front of a camera but didn’t set it off. The reports are also faulty. The number of pictures on the card will change retroactively day to day, sometimes going back two days, and the number will go up but no pictures will be sent. I’ve spent $700 on three cameras and three mounts for system that is basically worthless, because it misses shots.

The good: they were fairly easy to set up they connect to each other well even in my dense timber, and the home station connects well the cell network eve though my phone has weak service. No more intruding on my hunting area to check cameras every couple of weeks. They were easy to set up and aim with genius mount, and can be locked to the mount (sold separately but reasonably priced). The bad: the sensor range isn’t as good as my old moultrie A-20 cams (still going strong after 4 years outside in the south), the remote cameras only send a thumbnail of each image to the home camera, and the home camera only sends thumbnails to your email (you can also check these on the cuddeback website), for the full-size images you still have to pull cards, the thumbnails can be hard to read because the resolution isn’t very good but are okay, I wish I could put this on a regular cell plan with unlimited data and set it up to transmit full sized photos at whatever frequency I want, but I’m not given those options.