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- Order Status
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- Cancelling an order
- Knowing if my cancellation was successfully completed? Will I be notified?
- Understanding when an order cannot be cancelled
- Understanding why an order can be cancelled
- Is there a cancellation policy?
- Checking pending charges on my cancelled order
- I found a better price with a competitor, should I cancel my order, or will OpticsPlanet price match?
- Removing items from my order
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- Inventory Availability
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- Understanding the ETA of my backordered item(s)
- Are backorders accepted?
- How to check if the item is in-stock or backordered?
- Do you have any suggestions for replacement options for an item that is not currently in-stock?
- Is it possible to contact your supplier to check on my backordered item?
- What if a product I ordered becomes discontinued?
- If I order multiple products and some are on backorder, will my in-stock product(s) be shipped before the backorder?
- Canceling a backordered item
- When I will be charged?
- Why did my ammo backorder got canceled?
- Billing Issues
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- Shipping
- Are there any shipping delays?
- Free shipping explained
- U.S. shipping rates
- How do I check when my order is going to arrive before I place an order?
- How do I change the shipping method after I place my order?
- Is it possible to pick up my order from your warehouse?
- OpticsPlanet's international shipping options
- Is there Saturday or early morning delivery on OpticsPlanet?
- Order processing time
- Can I choose which carrier is used to ship my order?
- Finding information on backorders or preorders
- Can a package be rescheduled or re-routed?
- Shipping details on oversize items
- My item arrived damaged or was lost
- Why is my order coming from multiple locations? Do you ship from satellite warehouses?
- What to do if my order is incorrect?
- How to correctly enter an address outside the United States?
- Product Pricing and Promotions
- Wishlist explained
- Understanding deal notifications
- OpticsPlanet's promos, rebates, and special offers
- How do I get and use a coupon code?
- Coupon code doesn't work
- OpticsPlanet's price match policy
- Understanding MSRP
- Checking why has the product price changed while in my cart?
- Do you offer a military / law enforcement / first responder discount?
- Unsubscribing from emails and texts
- Gift Certificates, Store Credit, and OP Bucks
- Account Security
- Website Issue
What are OpticsPlanet's international shipping options?
What are OpticsPlanet's international shipping options?
- We ship our products worldwide via UPS and USPS. This method is dependent on the shipping method chosen during checkout and your shipping location. Once your order is shipped, you will receive a shipping notification providing the shipping carrier and tracking information for your order.
What are the international shipping rates?
- Shipping costs can be determined at the cart page before purchase using our Shipping Calculator feature right from your cart. The shopping cart will show you the total in US dollars ($) including shipping before you place your order.
- Simply follow these steps:
- Add item(s) into the shopping cart
- On "View Cart" page, enter the country of destination, and shipping method into the Shipping Calculator
- Hit "Apply"
- Once the page reloads, the total will appear (including cost of product, shipping and any other fees/taxes, if applicable). Charges will only be processed once the order is fulfilled.
How can I find out if an item is able to be shipped to my country?
- OpticsPlanet ships internationally to almost any destination worldwide. After the order is placed, our system automatically selects the most efficient shipping method based on destination, size, and weight.
- Please note that some products are prohibited from shipping internationally and/or may require additional authorization from the U.S. Government or our suppliers. Sometimes, this is due to contractual restrictions by our manufacturing partners. In other cases, restrictions are imposed by the U.S. Government. For more details, please read our Export Policy and Export Restrictions. We will notify you if there are any restrictions which prevent your order from shipping.
- For more specific information on our international shipping policies, please review our Shipping Policy Information Page.
- Please note that countries may be omitted due to current U.S. Government export restrictions and/or shipping carrier restrictions.
Am I responsible for customs fees, duties, and taxes?
- Please make sure to check your local laws, rules, and regulations in regards to all custom/brokerage fees, duties, taxes, and restrictions imposed on goods imported into the country of destination as all fees mentioned above are the responsibility of the recipient and not OpticsPlanet. All costs incurred on a refused delivery because of high custom or brokerage fees, duties, taxes, or restrictions imposed by the country of destination are the responsibility of the customer.