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Browse Help Topics
- Order Status
- Order History
- Cancel Order
- Cancelling an order
- Knowing if my cancellation was successfully completed? Will I be notified?
- Understanding when an order cannot be cancelled
- Understanding why an order can be cancelled
- Is there a cancellation policy?
- Checking pending charges on my cancelled order
- I found a better price with a competitor, should I cancel my order, or will OpticsPlanet price match?
- Removing items from my order
- Restoring an order
- Inventory Availability
- Backorder
- Understanding the ETA of my backordered item(s)
- Are backorders accepted?
- How to check if the item is in-stock or backordered?
- Do you have any suggestions for replacement options for an item that is not currently in-stock?
- Is it possible to contact your supplier to check on my backordered item?
- What if a product I ordered becomes discontinued?
- If I order multiple products and some are on backorder, will my in-stock product(s) be shipped before the backorder?
- Canceling a backordered item
- When I will be charged?
- Why did my ammo backorder got canceled?
- Billing Issues
- Payments
- Order Returns and Exchanges
- Shipping
- Are there any shipping delays?
- Free shipping explained
- U.S. shipping rates
- How do I check when my order is going to arrive before I place an order?
- How do I change the shipping method after I place my order?
- Is it possible to pick up my order from your warehouse?
- OpticsPlanet's international shipping options
- Is there Saturday or early morning delivery on OpticsPlanet?
- Order processing time
- Can I choose which carrier is used to ship my order?
- Finding information on backorders or preorders
- Can a package be rescheduled or re-routed?
- Shipping details on oversize items
- My item arrived damaged or was lost
- Why is my order coming from multiple locations? Do you ship from satellite warehouses?
- What to do if my order is incorrect?
- How to correctly enter an address outside the United States?
- Product Pricing and Promotions
- Wishlist explained
- Understanding deal notifications
- OpticsPlanet's promos, rebates, and special offers
- How do I get and use a coupon code?
- Coupon code doesn't work
- OpticsPlanet's price match policy
- Understanding MSRP
- Checking why has the product price changed while in my cart?
- Do you offer a military / law enforcement / first responder discount?
- Unsubscribing from emails and texts
- Gift Certificates, Store Credit, and OP Bucks
- Account Security
- Website Issue
- Suppressor Sales + Silencer Central
- Online Firearm Sales
How do I unsubscribe from your emails or texts?
How do I unsubscribe from your emails or texts?
Unsubscribe from text messages
- To unsubscribe from text messages, please reply STOP to your latest text message from us.
Unsubscribe from emails
If you have a registered account with us:
- Make sure you are signed in to your account and visit Communication Preferences on the My Account Page. From there, you can customize your email preferences for Notifications and Promotional emails by checking the boxes next to the types of emails you wish to receive and unchecking the boxes next to the types of emails you want to unsubscribe from.
- If you want to unsubscribe from all of our emails, make sure that all of the boxes are unchecked in both the Notifications section and the Promotional Emails section under your Communication Preferences.
When all boxes are checked, you will be subscribed to all of the applicable emails.
If all boxes are unchecked, you will be unsubscribed from all of the applicable emails.
You can customize your email subscriptions by only checking the boxes next to emails you wish to receive.
If you do not have a registered account with us:
- Scroll towards the bottom of the page to the section that says "Subscribe to Our Email List".
- Enter the email address that you used to place your order and click the link that says "Or, modify". After doing so, you will receive an email with a link to manage your communication preferences.
- From there, you can customize your email preferences for Notifications and Promotional emails by checking the boxes next to the types of emails you wish to receive and unchecking the boxes next to the types of emails you want to unsubscribe from.
- If you want to unsubscribe from all of our emails, make sure that all of the boxes are unchecked in both the Notifications section and the Promotional Emails section under your Communication Preferences.